Energy Conservation Incentive

Electronic Payment

Bill Payment for a
Single Facility or Building

Bill Payments for All Facilities
Registered Under a Customer’s Name

Debt Acknowledgement Letter Installments Payments

Request Payment in Installments

Inquire about Debt
Acknowledgement Letter

Restoration of Service
Due to Non-Payment of Bills

Request Clearance Certificate
for a Facility

Request Clearance Certificate for a Client

Request for Subsidized Tariff

Removal of Electricity Cable and Meter
for the Purpose of Demolition

New Electricity Connection

Temporary Electrical Connection

Transfer of Electric Cable and Meter

Increase Electric Connection

Restore Electrical Connection

Transfer of Electric Relay Cable, Overhead Lines and Stations

Water Supply
for New Building

Transfer of
Water Supply

Temproray
Water Supply

Cut-off
Water Supply

Water Supply
for Existing Building

Increase Water Supply Capacity for Existing Building

Status of a Requested Service

Updating Customer Data

Complaint on Delay in Completion of a Requested Service

Complaint on Billing Charges or Meter Readings

Automatic approval of the electrical current
connection license application

Electronic link between MEW and
the Public Authority for Housing Welfare

Electricity Connection for Newly Constructed Building (Less than 340 kW)

Law No. 20 with Executive Regulations 3

Resolution 121-2017 regarding calculating amounts for services affiliated with the Accounts Department

Circular (2020/11)
On-site home inspection

Internal Circular (2020/10)
Buildings Examination

New procedure for requesting new electrical service supply for projects and buildings that of 340 and less

Meter Cost &
Installation Charges

Deposit Charges

New Electricity Service
Supply Charges Document

Official Tariff
Document